Friday 25 October 2013

Plan Stakeholder Management

The Plan Stakeholder management process is concerned with coming up with the stakeholder management plan - how different project stakeholders, identified as part of initiating process, will be handled. The idea here is to ensure that all types of stakeholders are thought over and covered in order to have a viable approach to handle their needs.

Based on the same, here are the inputs:

Project Management Plan: As with all of the planning processes, this is a general input in terms of the fact that the project manager usually starts with an outline plan and develops more specific plans, relevant to each knowledge area.
Stakeholder Register: An output from the Identify Stakeholders - initiating process that has the list of stakeholders who need to be taken care in terms of ensuring that their objectives are prime to the project success.
Organizational Process Assets: As will all planning processes, this is an important input to look at lessons learnt, processes followed so far, tailoring guidelines etc.
Enterprise Environmental Factors: Another vital input for all the planning processes. Since planning mainly needs to account for external factors affecting the project.


Here are the tools and techniques:

Expert Judgment: The general technique applied in case of planning processes because it is necessary to leverage consultant and senior manager view point here to ensure that the project is covered of all aspects.
Meetings: Lot of time is spent on meetings during the planning phase since it is necessary to take the input from various quarters during the planning phase.
Analytical Techniques: A usual technique used when developing the plan. The current engagement level and desired engagement level are analyzed. The following are the different engagement levels of the stakeholders:

Unaware: Unaware of project and potential impacts. Needs utmost guidance.
Resistant: aware of project and potential impacts but resistant to change. Mostly tough to handle.
Neutral: aware of project and potential impacts but neutral to change. Can be influenced with proper facts.
Leading: aware of project and potential impacts. Proactive in ensuring that the project is a success. Easy to work with.

Here are the outputs:
1. Stakeholder management Plan: Has details about how to handle different group of project stakeholders, current and desired engagement levels, communication requirements and communication points, general process as to what other processes in stakeholder management knowledge are applicable and how they will be tailored to the current context, how changes will be handled.
2. Project Document Updates: Updates to other documents as management plan is developed.


Although not stated in the PMBOK, project management plan updates can also be an output to this process.

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